RETURN AND SHIPPING POLICY

At "ELECTRAWAVE.SHOP," we understand the importance of a seamless shopping experience. That's why we have carefully crafted our return and shipping policy to ensure your satisfaction every step of the way.

Shipping

We offer fast and reliable shipping options to get your products to you as quickly as possible. Our dedicated team works tirelessly to process and ship your order within 24 hours of purchase.

For domestic orders, we partner with trusted shipping carriers to deliver your items safely and efficiently. You can expect your package to arrive within 3-5 business days.

For international orders, we offer competitive shipping rates and strive to deliver your products within 7-14 business days, depending on your location.

Returns

We want you to be completely satisfied with your purchase from "ELECTRAWAVE.SHOP." If for any reason you are not happy with your order, we offer a hassle-free return policy.

If you wish to return an item, please contact our customer support team within 14 days of receiving your order. They will guide you through the return process and provide you with a return authorization number.

Returned items must be in their original condition, unused, and with all tags and packaging intact. Once we receive the returned item, our team will inspect it to ensure it meets our return policy criteria.

Upon approval, we will issue a refund to your original payment method within 7-10 business days. Please note that shipping fees are non-refundable, and you will be responsible for the return shipping costs.

Exchanges

If you received a defective or damaged item, we apologize for the inconvenience. Please contact our customer support team within 7 days of receiving your order, and they will assist you with the exchange process.

Our team will guide you through the necessary steps to return the item and arrange for a replacement to be sent to you as quickly as possible.

Contact Us

If you have any questions or concerns regarding our return and shipping policy, please don't hesitate to contact our friendly customer support team. They are available 24/7 and will be happy to assist you.

Thank you for choosing "ELECTRAWAVE.SHOP." We appreciate your business and look forward to serving you again in the future.